Terms of Service

Aro Cutz is a mobile barbering service operated by Robin Adjeku in Kumasi, Ghana. By booking an appointment, purchasing a product from our shop, subscribing to a membership, or otherwise using our website at arocutz.com (the “Service”), you agree to these Terms of Service.

• Bookings are requests — your appointment is confirmed only when you receive an email confirmation from us.
• You may cancel using the link in your confirmation message up to 4 hours before your appointment. To reschedule, cancel first then book a new slot at arocutz.com.
• Cancellations made after the 4-hour window are not eligible for a slot refund — the time is held for the barber.
• We reserve the right to decline or cancel a booking at our discretion, in which case we will notify you promptly.
• Repeated no-shows or last-minute cancellations (less than 4 hours before the appointment) may result in priority access being restricted.
• Prices displayed on the site are in Ghana Cedis (GH¢) and include applicable fees. Prices may change; the price at time of booking confirmation is the price you pay.

• Membership plans cover a fixed semester period (stated at purchase). Unused cuts do not roll over to the next semester.
• Memberships are personal and non-transferable.
• Membership payments are processed via Paystack and are non-refundable once the membership code has been activated.
• If the membership cap for a plan is reached before your payment is confirmed, we will refund you in full within 5 business days.
• We may cancel your membership for repeated no-shows or abuse of the plan, without refund of remaining cuts.

• Orders are processed after payment confirmation via Paystack.
• Delivery fees apply based on your selected zone and are shown at checkout before payment.
• We aim to fulfil orders within 2–5 business days. Delays caused by stock shortages or force majeure will be communicated promptly.
• If an item becomes unavailable after your order, we will contact you to arrange a refund or substitute.
• Returns are accepted within 7 days of delivery for unopened, undamaged products. Contact us on WhatsApp to initiate a return.

• All payments are processed by Paystack. We do not store your card or mobile money credentials.
• Displayed prices include a Paystack processing fee (1.95% + GH¢0.30, capped at GH¢4.50), which is borne by the customer.
• All transactions are in Ghana Cedis (GH¢).

• You must provide accurate information when booking or purchasing.
• You may not use this website to submit false, fraudulent or malicious requests.
• Automated scraping, rate-limit circumvention or security testing without written permission is prohibited.

All content on this website — including text, images, logos, and the “Aro Cutz” brand — is owned by or licensed to Robin Adjeku. You may not reproduce, distribute or use our content without written permission.

To the maximum extent permitted by Ghanaian law, Aro Cutz is not liable for indirect, incidental or consequential damages arising from use of the Service. Our total liability for any claim related to the Service is limited to the amount you paid for the relevant booking, product or membership.

These Terms are governed by the laws of the Republic of Ghana. Any disputes shall be resolved in the courts of Ghana.

We may update these Terms from time to time. The effective date will be updated at the top of this page. Continued use of the Service after the update constitutes acceptance of the revised terms.

Aro Cutz
Robin Adjeku · Ayeduase, Kumasi, Ghana
Email: hello@arocutz.com
WhatsApp: +233 54 514 6226