Everything you need to know about bookings, memberships, orders, and more.
Aro Cutz is a professional mobile barbering service based in Kumasi, Ghana. Founded in 2021 by Robin Adjeku, we bring haircuts directly to your home, hostel, or office across Ayeduase, Kotei, and the wider Kumasi area.
Book online at arocutz.com — select your service, pick a date and time, and fill in your details. Your barber will review the request and confirm by email. No payment is required upfront; you pay on arrival.
We primarily serve Ayeduase, Kotei, and areas around KNUST campus in Kumasi, Ghana. If you're unsure whether we cover your location, send us a message on WhatsApp at +233 54 514 6226.
Most appointments take between 30 and 60 minutes depending on the service. Complex styles such as cut & colour or curl treatments may take slightly longer. Your barber will let you know if extra time is needed.
Most bookings are paid in cash or mobile money (MTN MoMo, Vodafone Cash, etc.) directly to your barber on arrival. Some bookings offer the option to pay online at the time of booking instead, via Paystack (debit/credit cards and mobile money). Shop orders and membership plans are always paid online via Paystack.
Yes. You can cancel online at any time up to 4 hours before your appointment using the manage link sent in your confirmation message — if you paid online, this also refunds 95% of what you paid (the remaining 5% covers a non-refundable payment processing fee). Within 4 hours of your appointment, online cancellation is no longer available — call us directly and we'll see what we can do, though the slot is treated as reserved. To reschedule, cancel first (if you're still within the window) then book a new slot at arocutz.com. Repeated last-minute cancellations may affect your booking priority.
If we need to cancel on our end, we will notify you by email as early as possible and help you find an alternative time. We do not charge for cancelled appointments.
Aro Cutz offers semester-based membership plans (Basic and Premium). Members pay a one-time fee at the start of the semester and receive a fixed number of cuts per month, plus free line-ups. Members book using their membership code and pay nothing on arrival for covered services.
When booking, enter your membership code in the booking form or use the 'Book with my code' option in the membership section of the homepage. Your code is pre-loaded and your cut will be deducted automatically on confirmation.
Membership fees are non-refundable once your code has been activated. If the membership cap was reached before your payment was confirmed, we will refund you in full within 5 business days. See our Refund Policy for full details.
Yes — Aro Cutz has an online shop at arocutz.com/shop offering grooming products. Orders are delivered within Kumasi. Delivery fees are shown at checkout. Returns are accepted within 7 days of delivery for unopened, undamaged items.
Yes. All online payments are processed by Paystack, a PCI-DSS compliant payment provider. Aro Cutz never stores your card or mobile money details.
Yes, we cut hair for all ages. For children under 12, a parent or guardian should be present during the visit.
You can reach us via WhatsApp or call at +233 54 514 6226, or follow us on Instagram at @aro_cutz.
Still have a question?
WhatsApp or call us at +233 54 514 6226 — we usually respond within a few hours.